Sector
Patient Relations Executives

Gender
Female

Date of Birth
17-08-1992

Visa Type
Husband / Father Visa

Visa Expiry Date
14-06-2023

Sponsor Visa Expiry Date
08-12-2023

Skills
customer service, communication, Recruitment

Work Experience
Recruitment Coordinator ? Right Vows, Recruitment Consultancy (Dubai, UAE) | Jan ‘20 – Dec 20 • Handled overall HR management procedure as per business strategies and established and sustained a conducive work culture • Conduct phone and face to face interviews with individuals to assess their qualifications and fit for a company • Meet with clients to discuss and promote recruiting services • Communicate with clients to get a clear view on their hiring needs and organizational goals • Follow-up references and check credits • Use career site like Monster and career Builder to locate qualified prospective employees • Employ recruiting methods to attract candidates (e.g. job advertising) • Create list of interview questions based on the position and the company requirements • Schedule final interviews with upper level administrators • Explore the market best practices in the recruitment/ staffing for hiring employee and conducted induction for new hires • Create relationships with job seekers and provide advice • Facilitate and finalize agreements between candidate and employer HR Executive ? Compassion Unlimited Plus Action (CUPA), Animal Welfare Organization (Bangalore, India) | Mar ‘19 - Nov ‘19 • Handled overall HR management procedure as per business strategies and established and sustained a conducive work culture • Processed paperwork including insurance and PF, kept a track of employee’s leave, handled cruelty mails, documentation and assigned the cases to Animal welfare officer • Delivered value-driven support to delivery of HR processes and maintained compensation and benefits program • Handled gamut of recruitment process; scrutinized, short listed, interviewed candidates, performed background check process and employee orientation programs • Explored the market best practices in the recruitment/ staffing for hiring employee and conducted induction for new hires • Promoted organizational effectiveness by implementing and monitoring issues relating to positive employee relations Customer Service Executive ? Freight World Connect, Logistics Company (Dubai, UAE) | Feb ‘18 - Jan ‘19 • Explained services to customers, generated customer interest and converted them into clients within assigned territory • Found new prospects and other resourceful means and targeted existing customers for upsell opportunities • Synthesized demand at customer level into a roadmap to ensure business value, consistency, adoption of best practices • Improved the business foothold and accomplished sales targets by converting the leads into business development prospects • Built and sustained relationships with customers in order to resolve customer concern areas and meet business objectives • Prepared and followed up on quotations made for clients and handled client grievances • Maintaining time sheet to monitor the shipments on a daily basis, deal with any issues that may have occurred (like any lost shipments, Shipment status, Container loading and positioning, Quoting) • Liaising with all major. Shipping lines and Airlines for procuring the best rates for quoting the customers. • Responsible to supervise drivers, Documentation Executive to ensure the shipments are loaded in timely manner Program Officer ? Catalyst for Social Action, Non-Profit Organisation | Jun ‘15 - Dec ‘16 Highlight: Helped team in implementing Life Skill session in child care institution which resulted in a positive changes in kids, making them independent in their life | 2015-2016 • Coordinated with CCI (child care institution), understood their requirements and defined job positions • Dealt with the children of above 14 years and provided life skills session • Resourced, screened and short listed resumes through various job portals, internal reference and head hunting • Conduced telephone and personal interviews in coordination with department heads • Managed all the internal administrative work related to sponsorships, the number of existing and new students INTERNSHIPS Intern ? Absolute Communications, Public Relation Firm (Dubai, UAE) | Aug ‘17 - Nov ‘17 • Organized and coordinated PR activities and communicated and built relationships with current or prospect clients • Created and distributed press releases and built and updated media lists and database Child Development Worker ? Compassion, Non-Profit Organisation | Aug ‘14 - Dec ‘14 • Dealt with adolescent group trained them for skill development as well as spiritual development • Successfully improved student participation in the classroom through integration of creative role playing exercises Intern ? World Vision, Non-Profit Organisation | Aug ‘13 - Apr ‘14 • Met different clients and companies to get sponsorships for Children and ran numerous awareness campaigns with the team • Managed all the internal administrative work related to sponsorships, the number of existing and new students etc. • Dealt with adolescent girls, conducted sessions on topics like education, nutrition and trained children for skill development Recruitment Coordinator ? Right Vows, Recruitment Consultancy (Dubai, UAE) | Jan ‘20 – Dec 20 • Handled overall HR management procedure as per business strategies and established and sustained a conducive work culture • Conduct phone and face to face interviews with individuals to assess their qualifications and fit for a company • Meet with clients to discuss and promote recruiting services • Communicate with clients to get a clear view on their hiring needs and organizational goals • Follow-up references and check credits • Use career site like Monster and career Builder to locate qualified prospective employees • Employ recruiting methods to attract candidates (e.g. job advertising) • Create list of interview questions based on the position and the company requirements • Schedule final interviews with upper level administrators • Explore the market best practices in the recruitment/ staffing for hiring employee and conducted induction for new hires • Create relationships with job seekers and provide advice • Facilitate and finalize agreements between candidate and employer HR Executive ? Compassion Unlimited Plus Action (CUPA), Animal Welfare Organization (Bangalore, India) | Mar ‘19 - Nov ‘19 • Handled overall HR management procedure as per business strategies and established and sustained a conducive work culture • Processed paperwork including insurance and PF, kept a track of employee’s leave, handled cruelty mails, documentation and assigned the cases to Animal welfare officer • Delivered value-driven support to delivery of HR processes and maintained compensation and benefits program • Handled gamut of recruitment process; scrutinized, short listed, interviewed candidates, performed background check process and employee orientation programs • Explored the market best practices in the recruitment/ staffing for hiring employee and conducted induction for new hires • Promoted organizational effectiveness by implementing and monitoring issues relating to positive employee relations Customer Service Executive ? Freight World Connect, Logistics Company (Dubai, UAE) | Feb ‘18 - Jan ‘19 • Explained services to customers, generated customer interest and converted them into clients within assigned territory • Found new prospects and other resourceful means and targeted existing customers for upsell opportunities • Synthesized demand at customer level into a roadmap to ensure business value, consistency, adoption of best practices • Improved the business foothold and accomplished sales targets by converting the leads into business development prospects • Built and sustained relationships with customers in order to resolve customer concern areas and meet business objectives • Prepared and followed up on quotations made for clients and handled client grievances • Maintaining time sheet to monitor the shipments on a daily basis, deal with any issues that may have occurred (like any lost shipments, Shipment status, Container loading and positioning, Quoting) • Liaising with all major. Shipping lines and Airlines for procuring the best rates for quoting the customers. • Responsible to supervise drivers, Documentation Executive to ensure the shipments are loaded in timely manner Program Officer ? Catalyst for Social Action, Non-Profit Organisation | Jun ‘15 - Dec ‘16 Highlight: Helped team in implementing Life Skill session in child care institution which resulted in a positive changes in kids, making them independent in their life | 2015-2016 • Coordinated with CCI (child care institution), understood their requirements and defined job positions • Dealt with the children of above 14 years and provided life skills session • Resourced, screened and short listed resumes through various job portals, internal reference and head hunting • Conduced telephone and personal interviews in coordination with department heads • Managed all the internal administrative work related to sponsorships, the number of existing and new students INTERNSHIPS Intern ? Absolute Communications, Public Relation Firm (Dubai, UAE) | Aug ‘17 - Nov ‘17 • Organized and coordinated PR activities and communicated and built relationships with current or prospect clients • Created and distributed press releases and built and updated media lists and database Child Development Worker ? Compassion, Non-Profit Organisation | Aug ‘14 - Dec ‘14 • Dealt with adolescent group trained them for skill development as well as spiritual development • Successfully improved student participation in the classroom through integration of creative role playing exercises Intern ? World Vision, Non-Profit Organisation | Aug ‘13 - Apr ‘14 • Met different clients and companies to get sponsorships for Children and ran numerous awareness campaigns with the team • Managed all the internal administrative work related to sponsorships, the number of existing and new students etc. • Dealt with adolescent girls, conducted sessions on topics like education, nutrition and trained children for skill development